FAQS
YOU’VE GOT QUESTIONS - WE’VE GOT ANSWERS
HOW DO I BOOK?
Please contact me via my Contact Form. Please include details including the date and time you are wanting swell as your location and I will be able to check my availability. If I am available I will send across a Quote, Client Form & my Terms and Conditions. I will also send further instructions on how you can pay the deposit the secure your appointment place.
WHICH PAYMENT METHODS DOES DANIELLE AKERS MAKE-UP ACCEPT?
I currently only accept cash and PayPal transfer payments. I will always take payments before the appointment starts so please ensure this is arranged and ready.
DO I NEED TO PAY A DEPOSIT BEFORE HAND?
Yes, I require a non-refundable deposit of £10 per appointment, £20 for bridal. This is to secure your appointment date and time. If I have not received your deposit 48 hours prior to your appointment I will be unable to fulfil the appointment.
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Dates are not secured until a deposit has been paid and confirmed in writing.
ARE DEPOSITS TRANSFERABLE?
If you can no longer make your appointment please ensure you let me know as soon as possible. You are able to transfer your deposit to another date providing you provide at least 48 hours notice. If you fail to let me know in less than 48 hours your deposit will be non-transferable.
ARE YOU MOBILE?
Yes, as I am a Freelance Mobile Make-up Artist I am more than happy to travel for your appointments and if you are getting married both the trial, and the wedding day. I can meet you at home or your chosen venue. Please be aware that if the area is more than10 miles from Potters Bar, additional travel charges will be added. If you would like a quotation for this, please provide an address and I will be able to price this for you.
HOW LONG DOES EACH APPOINTMENT TAKE?
For a standard make over, I always allow an hour and a half. This allows time to fit the brief completely and any 'tweaking' if needs be. Please note this only involves minor tweaking such as applying a darker lip colour.
For wedding trials, please allow two hours, this will allow plenty of time for a consultation and make-up application. This also allows time for any 'tweaking'. Once we are happy with your make-up, I will take photos, and make notes of the products used so I can easily re-create your look on the day.
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For event/SFX/festival make-up, times may vary and this will be discussed at the time of booking.
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For mobile appointments I will turn up 10 minutes before to allow time to set up.
WHAT HAPPENS IF I AM LATE?
If you are late to an appointment I will only be able to provide services for the remainder of the appointment. I will always try my hardest to fulfil the whole brief in the time left allocated. This will be discussed at the appointment dependent on the situation. However, If you turn up late you will still be provided to pay in full.
I HAVE SENSITIVE SKIN, WILL IT BE SUITABLE FOR ME?
The majority of the products that i use are hypo-allergenic. However if you know that you prefer certain products, please include all this information on your client card so I can best cater for you.
WHAT BRANDS DO YOU USE?
I pride myself on using the best products to achieve a flawless base and really accentuate your features. The brands I use feature Mac, Estee Lauder, Illamasqua, Too Faced, Stila, Benefit, Charlotte Tilbury, Nyx, Ofra and Urban Decay.
HOW SHOULD I PREPARE FOR AN APPOINTMENT?
Please ensure that you are prepared ready for your appointment with a make up free face. There's no need to moisturise, as I will prepare your face prior to applying make-up. This will give you a flawless base.
IS THERE ANYTHING YOU NEED TO BE ABLE TO DO MY APPOINTMENT?
Ideally I will need somewhere in good light with some space. A area for me to be able to lay products onto is also desirable.
CAN I USE MY OWN MAKE-UP?
Occasionally I will agree to do this dependent on the situation. Please email me for further details about this.
I'M GETTING MARRIED AND I DON'T KNOW HOW SOON TO CONSIDER BOOKING YOU?
I do get booked up quickly for Fridays, Saturdays and Sundays. Wedding season is particularly busy, so I would recommend booking early to get the date of your choice.
DO I HAVE A TRIAL BEFORE MY WEDDING DAY?
Yes, I like to meet you and discuss your desired look you require for the wedding day. This gives us a good chance to sit and discuss various looks. I will apply the required style so you can see and feel how you are going to look on your wedding day. They say it's the most important day of your life, so I want to make sure you look and feel that way also. It's also an amazing opportunity to get to know eachother.
WHAT DO I NEED TO DO TO PREPARE FOR THE TRIAL AND WEDDING DAY?
For your consultation and trial, if you have any ideas of what you would like then it may be useful to provide some pictures, either from the internet or magazines. This will help when discussing looks, but please don't worry if you haven't got any thing or you are unsure as to what to go for, I can make plenty of suggestions! If you have a photo of your dress, it will help me to see what style you are going for and also a swatch of your colour scheme.
I can create many styles of make-up , anything from very glamorous with smokey eyes to an 'English Rose' which is pretty, fresh and natural. Or if you prefer, very natural but "you" at your very best!
For your trial it's best to not wear any make-up, but if you would rather show me what you normally wear that's fine. It's a good idea too if you can wear a similar colour top to your dress, as this helps to reflect the colour back into your face and helps you to see what it will look like!
On the day of the wedding, please do not have any makeup on, just cleansed skin.
DO YOU OFFER HAIR SERVICES ALSO?
No I do not. But I may be able to recommend amazing mobile hair-stylists dependant on the location.
IS IT BEST TO HAVE HAIR OR MAKE-UP DONE FIRST?
Either way is fine, If your hair is done first I will never disturb your hair. I will however need to ensure that your hair is off your face to achieve the best possible outcome. It is also best to ensure you wear a button up or zip up top, so you are able to get changed easily without disturbing your make-up.
HOW MANY PEOPLE CAN YOU CATER FOR ON THE DAY?
Approximately 5 adults is usually my limit. This is due to the time it takes on the day, but this can vary depending on the time of your wedding and plans for getting ready and style of the make-up. I can advise when planning timings with you.
ARE YOU ABLE TO COME OUT IN THE EVENING OF THE WEDDING TO REFRESH/CHANGE MY MAKE-UP?
An evening service is also available. You are able to choose from a refresh, a mini make-over or a complete new look. If this is something you are interested in just let me know at the time of booking and I will be able to discuss this further with you.
IS THERE AN EXTRA CHARGE FOR SUNDAYS OR BANK HOLIDAYS?
Monday- Sunday are a flat rate, Bank Holiday Weekends including Bank Holiday Mondays and Good Friday have a surcharge of £30 for all wedding bookings.
I LIVE OUTSIDE OF HERTFORDSHIRE, ARE YOU ABLE TO TRAVEL?
I can travel anywhere within the UK, but mileage and travel expenses are charged if it outside Hertfordshire.
WHEN DO I PAY THE FINAL BALANCE? (WEDDINGS ONLY)
I will invoice you 2 months prior to the wedding date with the remaining balance, which is itemised (taking off your deposit) and this will be due for payment one month before the wedding date.
WHAT HYGIENE PRECAUTIONS DO YOU TAKE?
My Make-up kit is clean regularly, all make-up brushes are cleaned and sanitised after each person. I also use disposable mascara wands and sponges. I use an antibacterial hand gel before and between each client. I also use disposable spatulas to decant make-up such as lipsticks and liners.
ARE YOU INSURED?
Yes, I am fully insured with Salon Gold.